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Direct Orders in Navigator

Direct orders are defined as orders filled by outside suppliers and shipped directly to your customer without affecting your inventory. You can also refer to direct orders as drop shipments or brokerage sales because you are acting as a broker between your supplier and your customer.

Direct orders are also often called special orders. However, do not confuse the two terms as they each refer to very different program functions. Special orders are defined as orders filled by outside suppliers but which pass through your inventory or possession before shipment to, or pickup by, your customer. In general, direct orders involve larger quantities than special orders. Direct orders do not pass through your inventory.

All functions that are available for customer orders are also available for direct orders. These include cancel and change open orders, open order search and open order reports. The process for entering orders for stock to stock transfer is the same as for entering customer orders except for some small differences.

Information About Direct Orders

Updating Status of Direct Orders

Use the Available Option Order Status to updated direct orders. just like you would for regular customer orders.